Warranty Information

Warranty Repair Policy

Pyke Gear works hard to bring you the world’s best fabrics, designs and manufacturing quality. We stand behind our products and are pleased to offer a 1 year manufacturing warranty on all Pyke Gear made products. We will repair or replace any item that failed in the field due to manufacturing defects for 12 months from the date of purchase. Barbed wire tears, punctures, burns, piling, fading and other cosmetic wear due to normal use in the field are not covered by this warranty. Pants that are not properly hemmed to the correct length and wear out around the boots are not covered under warranty but can be repaired for an additional fee. Additionally, products that are damaged via improper laundering are not covered by the PYKE warranty. Pyke’s warranty is nontransferable and is only applicable to the original purchaser of the product(s). Valid proof of purchase is required to honor the warranty. Pyke will only warranty products that are manufactured by Pyke Gear. All third party products are covered by the respective manufacturers warranty.

Wingman B2 Limited Lifetime Warranty:

We built the Wingman B2 to last a lifetime. Your new Vest is covered for the life of the garment against all manufacturer related defects. This includes: stitching, zippers, buckles, and fasteners. Should anything fail, just fill out our warranty form and we will either replace the defective part, or repair the vest for you. Warranty only valid for original purchaser and proof of purchase will be verified before service performed.

What is not covered? Normal wear through normal use, fading of colors, damage from neglect, stains, tears/rips or anything your dog chewed.  If you have questions, please feel free to reach out before filing your warranty claim.

In order to initiate a Warranty Repair please follow the steps below.

1. Download, completely fill out and include this form.  Warranty-Repair Form
2. Items need to be freshly laundered. All dirty items will be subject to a $25 cleaning fee.
3. Return items with completed form to: PYKE Gear 12714 Sanctuary Place Grand Haven, MI 49417  (UPS, FedEx Only)
4. Upon completion of Warranty Repair work, Pyke will return your items to the address listed in your Warranty Repair Form.
5. If an item is out of warranty and still needs repair we will gladly assist you in repairing your item at a reasonable cost.  To initiate repair process, please download and fill out this form. Repair Request Form.  Then follow the instructions on the form.