Returns & Exchanges

 Fitting and Exchange Policy

Pyke has worked diligently to create a fitting guide that accurately represents our customers. If you do encounter an issue with your order we have a NO HASSLE EXCHANGE guarantee on non-sale items.  Sale items may not be eligible for exchange.  No price adjustments will be made on sale items. WE PAY THE SHIPPING BOTH WAYS for your convienence.

To exchange an item, please CLICK HERE or enter your information at the bottom of this page within 21 days of purchase date.  Items sent back for exchange must meet the following criteria.

    1. Items must be in new unworn condition when returned without signs of wear, soiling or other use(dog/pet hair).  Items that have pet hair on them will not be returned or exchanged.  They will be sent back to the owner. No Exceptions.
    2. Items must be returned in original packaging.  A restocking fee of $10 will be applied to items not returned in original packaging. 
    3. Sale items and items purchased with a coupon code may only be returned for store credit, or exchanged. 
    4. Clearance items are final sales and will not be returned/exchanged.
    5. Send exchange packages to: 12714 Sanctuary Place Grand Haven, MI 49417.  Items that are not returned to the correct address will be returned to sender.

       

      Return Policy

      Please refer to the following in the event that your recently ordered items need to be returned.  If you wish to return an non-sale item for a full refund please refer to the below instructions:

      To return an item, please CLICK HERE or enter your information at the bottom of this page within 21 days of ordering.

       

      1. Items must be in new unworn condition when returned without signs of wear, soiling or other use(dog/pet hair).  Items that have pet hair on them will not be returned or exchanged.  They will be sent back to the owner. No Exceptions.
      2. Items must be returned in original packaging.  A restocking fee of $10 will be applied to items not returned in original packaging. 
      3. Pyke will issue you a refund within 5 business days upon the return of your refund item and credit your payment method as well as email you a return confirmation.
      4. Sale items and items purchased with a coupon code may only be returned for store credit, or exchanged for the same item.
      5. Clearance items are final sales and will not be returned/exchanged.
      6. Send return packages to: 12714 Sanctuary Place Grand Haven, MI 49417.  Items not sent back to the correct address will be returned to sender.